改编自布衣麻七同名小说《金牌客服董董恩》。职场金牌客服董董恩（徐璐 饰）与甲方负责人楼渊（魏哲鸣 饰）因此前的一场误会，让平淡如水的职场生涯变得鸡飞狗跳。在入驻甲方现场后，董董恩不仅出色展示了她金字招牌的专业素养，还在与甲方的斗智斗勇中，以自身魅力俘获了楼渊的芳心。
In the second series, Adam goes on a date with a girl who smells like Mum, Jonny starts going out with a much older woman, Mum is forced out of the house by a mouse, Dad starts drying fish in the downstairs cupboard, neighbour Jim makes a birthday cake for his dog Wilson, Grandma gets a new boyfriend who no one likes, and we meet Dad's mother - 'Horrible Grandma'.
